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Remote

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5d ago

Job Title: ServiceNow Service Desk Lead/Architect Location: Remote We are seeking an experienced and strategic leader to revamp and manage our ServiceNow-based IT Service Desk through the end of the year. This role will be instrumental in redefining and rebuilding the Service Desk function to better serve our organization. Key Objectives: Reimagine and Rebuild: Redesign the Service Desk structure, processes, and procedures to align with best practices and business needs.Operational Excellence: L

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Contract

Depends on Experience

Service Desk Analyst

Remote

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14d ago

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I

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Contract

$20 - $25

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Remote or Hybrid in Washington, District of Columbia

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Yesterday

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

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Contract

Depends on Experience

Service Desk Agent I - 2nd/3rd Shift (Remote Based in SoCal ONLY)

Remote or Los Angeles, California

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Today

Service Desk Agent I 2nd/3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume envi

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Third Party, Contract

USD24 - USD27

Remote IT Service Desk Analyst

Remote

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24d ago

Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handling skillsDocumenting processes and maintaining service desk records.Excepti

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Full-time

Depends on Experience

Desktop Support Technician

Remote

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Today

Hi, Please find my direct client job requirement for your consideration. Title: Desktop Support Technician Location: Remote Duration: 12 months Client: State of CO Job Description: The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues

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Contract, Third Party

Depends on Experience

Client looking for EHR Helpdesk Analyst at Remote

Remote or Durham, North Carolina

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Today

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

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Full-time, Contract, Third Party

$DOE

Infrastructure Support Engineer

Remote

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3d ago

Position: Infrastructure Support Engineer Location: Remote Duration: 6 months Job Description: Provide Level 2 support for enterprise IT infrastructure including servers, networks, storage, and virtualization platforms.Monitor infrastructure health using tools like SolarWinds, Nagios, or similar, and respond to alerts in a timely manner.Perform routine maintenance and patch management of Windows/Linux servers and infrastructure components.Manage user access and identity services such as Activ

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Contract, Third Party

Depends on Experience

Senior Manager, Product

Remote

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Today

Description & Requirements Maximus is seeking a Senior Manager, Product. In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives. This is a remote position. Essential Duties and Responsibilities: - Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project. - Coord

Full-time

USD 108,000.00 per year

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Remote or Livonia, Michigan

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Today

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Full-time

IT Support Specialist

Remote or State College, Pennsylvania

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Today

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.If you are NOT a current empl

Full-time

USD 51,000.00 - 74,000.00 per year

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Remote or Livonia, Michigan

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Today

Full-time

Power BI Developer / Fabric Admin

Remote

•

Today

Overview GovCIO is currently seeking an experienced and proactive Power BI Developer / Fabric Admin (Remote) to manage and support the enterprise-wide Power BI environment, focusing on Power BI Service administration, Fabric platform oversight , user support across tiers, and end-to-end report lifecycle management. This role requires technical depth in Power BI tools and infrastructure, combined with effective communication and stakeholder engagement to work across the Center of Excellence (COE

Full-time

USD 140,000.00 - 150,000.00 per year

ServiceNow Product Owner

Remote

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Today

Description: Our client is implementing ServiceNow for Enterprise Services to modernize and streamline their service desk. As part of this initiative, the client requires an Interim Product Owner (PO) to lead the establishment of the foundational Customer Service Management (CSM) application within ServiceNow and deliver the MVP for Risk Services in Q3/Q4. ** Remote ** Pay rate: $80-$90/hr We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits pa

Contract

USD 80.00 - 90.00 per hour

Manager, IT Service Management

Remote

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Yesterday

Location: 100% Remote in US only, EST Hours Salary: $130,000 + company benefits, pto, 401k match **sponsorship not available, no 3rd parties Overview: The Manager of IT Service Management oversees the day-to-day performance and operations of the organizations IT Service Desk. Drive operational efficiency in alignment with Information Technology Infrastructure Library (ITIL) principles and the organization's IT service management (ITSM) strategy. Important Details: Looking to Shift Left (move

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Full-time

$130000

Technical Customer Support (US Remote)

Remote or Schaumburg, Illinois

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Full-time

USD 46,800.00 - 74,900.00 per year

IT Service Delivery Manager

Remote

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Today

At Leidos, we deliver innovative solutions guided by our commitment to deliver mission success for our customers. Our Mission, Vision, and Values guide the way we do business serving government and commercial customers with smarter, more efficient digital and mission innovations. The Digital Modernization Sector is focused on delivering secure, mission-focused solutions at scale to accelerate our customer's digital transformation objectives. We deliver secure, customized enterprise IT solutions

Full-time

USD 126,100.00 - 227,950.00 per year

Microsoft 365 SharePoint Administrator

Remote or Huntsville, Alabama

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Today

Overview Own Your Future. Modern Technology Solutions, Inc. (MTSI), is seeking to hire a Microsoft 365 SharePoint Administrator to join the team. Note, this is a remote position with the ideal candidate residing near one of our office sites in Colorado Springs, CO., Huntsville, AL., Alexandria, VA., or Dayton, OH. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: O

Full-time

Senior Systems Engineer, IT Infrastructure

Remote or Hybrid in Manila, Metro Manila

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5d ago

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming

Full-time

Senior Systems Engineer, IT Infrastructure

Remote or Hybrid in Manila, Metro Manila

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5d ago

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission-critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming

Full-time

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