Role : EMC Storage SME Location: Portland OR (Onsite role) SME-EMCPowerMax, PowerStore The Subject Matter Expert (Support & Ops) plays a crucial role in ensuring the timely resolution of escalations and incidents, adhering to SLA and quality standards. This position is vital in enhancing customer satisfaction through effective communication and collaboration within the organization. Key Responsibilities 1. Ensure On-Time Resolution And Quality Compliance Of Escalated Incidents Related To Emc Pow