Job Description The primary responsibilities include support of all of our client's software/hardware and connectivity issues for the US Region. The support technician must be able to communicate effectively with our clients to gather detailed information about their issues and resolve them in an orderly fashion. In addition, work closely with team members for special projects and resolve complex issues. Help desk technicians are responsible for monitoring all tickets in our ticketing system an

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Information Technology (IT) Infrastructure, Technical Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Please take this opportunity to join one of GDIT's fastest long-standing growing programs! US B

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Our technical support environment includes: Server infrastructure: Microsoft products and select Linux systemsWorkstations: Windows 10-11, Mac OS, and industry-standard applicationsVirtualization: VMware technologies including vSphere and vCenterBackup solutions: Storage virtualization and Veeam technologiesSecurity infrastructure: Sophos solutions including SSLVPN, wireless capabilities, PTP hardware VPN, and EndPoint protectionNetwork equipment: Complex routing/VLAN configurations on Juniper,