RESPONSIBILITIES: Kforce has a client that is seeking a fully remote IT Service Management (ITSM). REQUIREMENTS: * Bachelor's degree or equivalent work experience * ITIL V3 foundation or higher certification preferred * 5+ years of relevant work experience in Information Technology with at least 3 years of experience in a Service Management team required * 5+ years of relevant ITIL experience preferred * Experience managing and utilizing ServiceNow preferred * Experience working with Infrastruc