Location: Hybrid Paoli, PA We are seeking an IT Operations Manager to oversee the day-to-day delivery of IT services through our outsourced Managed Service Provider (MSP). This role is responsible for ensuring that IT systems, networks, and applications remain secure, reliable, and aligned with business needs. The IT Operations Manager will act as the primary liaison between internal stakeholders and the MSP, driving performance against Service Level Agreements (SLAs), ensuring compliance, and