Description The Service Desk Analyst is responsible for providing telephone and in-person support for Firm applications, PCs, laptops, tablets, smartphones and telephone equipment. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10/11, Outlook, MS Office, Worksite, Diaries, IE, Citrix, Acrobat, STBWeb and legal research

RESPONSIBILITIES: Kforce is looking for a Service Desk Analyst for a part-time, fully onsite, contract opportunity with an organization in the Leawood, KS area. The ideal candidate will provide Tier 1 support, assist with password resets, roll out PCs, and perform basic Active Directory tasks. This role requires excellent troubleshooting skills and the ability to communicate effectively with stakeholders at all levels. Responsibilities: * Service Desk Analyst will perform password resets and as

Title :IT Service Desk Analyst Location : Remote Term : Long Term Contract Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handl

ITC Infotech is looking for Service Desk Analyst to join Team in United States Remotely. About US: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technol

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password resets, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools