Job Title: IT Support Engineer II Place of Performance: Milltown, NJ 5 to 8 Years of Experience Certificates: CompTIA A+, CompTIA N+, CCNA Key Responsibilities: Advanced Troubleshooting:Resolve escalated issues from Level I support that require deeper technical knowledge.Diagnose and resolve hardware, software, and network problems to minimize system downtime.Issue Diagnosis & Resolution:Perform system updates, installations, configurations, and maintenance.Use advanced diagnostic tools to ident