The role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include: Strong Field Support experienceBasic Networking skills (like IP Addressing, DHCP, DNS, etc)Understand of IDF environment (or willingness to learn).Also, as for as their clinic visit goes, they would be