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Technology & Engineering Fellow , IT Service Desk

New York, New York

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Today

Description Department: MTAHQ - IT Location: 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, IT Service Desk Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The IT Service Desk is the primary point of contact for technical support for MTA employees and contractors across seven (7) agencies: Headquarters, New York City Transit, Long Island Railroad, Metro-North Railroad, MTA Bus Company, Bridges and Tunnels, and Construction & Development. RESPONSIBILI

Full-time

USD 21.00 per hour

(SERVICE DESK TEAM LEAD), Service Desk Analyst ,Service Desk Specialist

Jersey City, New Jersey

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6d ago

Service Desk Specialist 5-8 Years 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed s

Easy Apply

Full-time

$35,000 - $40,000

Service Desk Analyst

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Contract

$23 - $33 hourly

Service Desk Analyst

Florham Park, New Jersey

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3d ago

Position: Service Desk Analyst Location: Florham Park, NJ 07932 (Onsite) Hiring: Contract / Fulltime Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolution

Easy Apply

Full-time

Depends on Experience

Service Desk Analyst

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Contract

$27 - $33 hourly

Service Desk Analyst

Remote or New York, New York

•

Today

Contract

$27 - $33 hourly

Service Desk Analyst

New York, New York

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2d ago

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

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Full-time

$80,000+

Service Desk Engineer OR Desktop Engineer

The Bronx, New York

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16d ago

Hi Team, Job Title: Desktop Engineer (Level 1/2) Full-term positionCar is mandatoryWorkdays: Saturday, Sunday: 10:00 AM - 6:00 PM | Monday, Tuesday, Wednesday: 1:00 PM - 9:00 PM | Thursday, Friday: OFF Requirements: - Minimum of 2+ years of experience in IT support, with a focus on desktop and printer troubleshooting - This position is exclusively work from office (Bronx) - Preferable candidates should be closer to Bronx, NY - Valid driving license and access to a car are required Responsibiliti

Easy Apply

Full-time

$40,000 - $52,000

IT Service Desk Support Analyst (MDM / Office 365 / ServiceNow)

White Plains, New York

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Today

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Service Desk Support Analyst. The particulars of the position are as follows. Project Overview: The client is seeking a highly motivated and skilled IT Service Desk Support Analyst to join a dynamic IT support team. This role involves professionally fielding service desk requests via telephone and email, documenting end user information, and resolving computer issues immediately. The analyst

Contract, Third Party

DOE

IT Service Desk Professional - W2 Only

Remote

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2d ago

Job Title: IT Service Desk Professional I Duration: 6+ Months with Possibility for extensions Location: Malvern, PA (Can be remote from anywhere in the USA) No of Positions: 3 Pay Rate: $20-$25/Hr. on W2 Duties We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for teammates, partners, and customers. This is

Easy Apply

Contract

$20 - $25

Remote Service Desk

Remote or Bolingbrook, Illinois

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Today

Job#: 2082181 Job Description: Tier 1-2 Service Desk Fully Remote-CST hours Duration: 6 months Pay Rate: $19-21/hr W2 CORE JOB RESPONSIBILITIES: Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, and distribution centers. Provide accurate and timely logging of incidents and resolutio

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Full-time

USD 19.00 - 21.00 per hour

Service Desk Technician

Remote or Roanoke, Virginia

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Yesterday

Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing timely and effective technical assistance via phone, email, and ticketing systems. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network-related issues, ensuring minimal disruption to business operations. Key Responsibilities Serve as an escalation point for Level 1 and 2 supp

Full-time

USD 45.00 - 50.00 per hour

Senior IT Service Desk Engineer

Remote

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Today

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Full-time

USD 113,815.00 - 133,900.00 per year

Service Desk Analyst II (Remote)

Remote

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19d ago

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Easy Apply

Full-time

$54,900 - $102,120

Service Desk Analyst II (Remote)

Remote

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19d ago

Easy Apply

Full-time

$54,900 - $102,120

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Remote or Hybrid in Washington, District of Columbia

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5d ago

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

Easy Apply

Contract

Depends on Experience

IT Desktop Support Technician, Sr. (Cmptr Assoc (Tec Sup)-LII), Enterprise Infrastructure

New York, New York

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20d ago

Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our

Full-time

ServiceDesk Support

Morristown, New Jersey

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11d ago

Role: ServiceDesk Agent Location: Morristown, NJ (07960) Work mode: Onsite Mon to Fri Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolutions in the ticketi

Easy Apply

Full-time

Depends on Experience

IT - Service Management and Production Control Analyst for the Division of HPD Tech

New York, New York

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Today

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh

Full-time

College Aide- Help Desk Technician

New York, New York

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Today

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e

Part-time

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