New York, New York
•
7d ago
Our client is a bank. They seek a Senior IT Support Specialist to join their Manhattan, NY office. Responsibilities Manage the ticketing system by assigning, reviewing, and analyzing ticketsProvide first-line support (Level 1) for desktop and banking applicationsWork extensively with end users to answer questions or escalate issuesSupport Windows workstations and Windows server environmentGenerate and submit Helpdesk KPI and KRI reportsAutomate Helpdesk tasks using scripts, including PowerShell
Easy Apply
Full-time
$135,000 - $145,000