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IT Service Desk Support Analyst (MDM / Office 365 / ServiceNow)

White Plains, New York

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Today

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Service Desk Support Analyst. The particulars of the position are as follows. Project Overview: The client is seeking a highly motivated and skilled IT Service Desk Support Analyst to join a dynamic IT support team. This role involves professionally fielding service desk requests via telephone and email, documenting end user information, and resolving computer issues immediately. The analyst

Contract, Third Party

DOE

Technology & Engineering Fellow , IT Service Desk

New York, New York

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Today

Description Department: MTAHQ - IT Location: 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, IT Service Desk Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The IT Service Desk is the primary point of contact for technical support for MTA employees and contractors across seven (7) agencies: Headquarters, New York City Transit, Long Island Railroad, Metro-North Railroad, MTA Bus Company, Bridges and Tunnels, and Construction & Development. RESPONSIBILI

Full-time

USD 21.00 per hour

IT - Service Management and Production Control Analyst for the Division of HPD Tech

New York, New York

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Today

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh

Full-time

Sr. Manager, IT Service Operations

Hybrid in New York, New York

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9d ago

Remote but candidate MUST be commuting distance to New York city or Washington DCThe Senior Manager, IT Service Operations is responsible for overseeing the IT Service team's effective use of service management tools, with a focus on incident and request management, solution quality, ticket aging, and comprehensive reporting. This role is highly metrics-driven, emphasizing the importance of reporting, KPIs, and evaluating the overall efficiency of IT Service teams to enhance service delivery. Th

Easy Apply

Full-time

$150,000 - $215,000

Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC)

Hybrid in New York, New York

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7d ago

Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC ONLY) 8+ years of Experience POSITION: Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC ONLY) LOCATION: REMOTE (Must be based in NY or DC only) SALARY: Excellent Compensation with benefits + Bonus DURATION: Full-Time Remote SKILLS: Managing IT Support Teams, ServiceNow, Jira, Operational Analytics, ACD (Automatic Call Distributor) S

Easy Apply

Full-time

Depends on Experience

Vice President, IT Service Management - HIRING ASAP (Hybrid)

Hoboken, New Jersey

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Today

About the job This is an opportunity to join TEKsystems' client - one of the world's preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose. Our greatest strength is a talented team who flourishes in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way. The cli

Full-time

Compensation information provided in the description

Senior IT Service Desk Engineer

Remote

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Today

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Full-time

USD 113,815.00 - 133,900.00 per year

IT Data Analyst

New York, New York

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3d ago

Job Title: IT Data Analyst Location: New York, NY Prior Experience with Department of Education / Education domain is mandatory. Job Overview: The Department of Education is seeking an experienced IT Data Analyst to support data reporting, quality assurance, and analytics functions. This role involves managing large datasets across platforms to ensure the accuracy, integrity, and availability of data for decision-makers. Key Responsibilities: Analyze, normalize, and report project-related and

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Contract

Executive IT Service Consultant

New York, New York

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for an Executive IT Service Consultant for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY. The Executive Service Team is dedicated to delivering the highest level of technology support to the firm's most senior managers. Our global team works closely together to optimize the firm's technology for each senior manager and provides 24/7 support. The role is highly visible and thought-provoking. I

Contract

USD 54.57 - 54.57 per hour

IT Service Specialist 2

New York, New York

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Today

Company Description Job Description The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while rec

Full-time

IT Service Specialist I

The Bronx, New York

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Today

Full-time

IT RCSA Specialist/Analyst

New York, New York

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for an IT RCSA Specialist/Analyst for a CONTRACT assignment with one of our premier Financial Services clients in lower Manhattan, NYC. He or she will need to in the office 2 days/week. This role is critical in strengthening the firm's Risk & Control Self-Assessment (RCSA) program, which includes completing analysis and assessment of inherent and residual risk within key Technology areas. The ideal candidate will possess Deep technical kn

Contract

USD 70.00 - 78.00 per hour

IT Risk Management Senior Analyst

Hoboken, New Jersey

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12d ago

IT RISK MANAGEMENT SENIOR ANALYST WHAT IS THE OPPORTUNITY? "The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and analytic techniques to create recommendations and directions for cyber risk mitigation in a complex technical environment. Focus areas of IT Control assessment by the ITRM Security Senior Analyst includes fit for purpose review and challenges and process/risk/control (PRC) reviews to evaluate and overall control program effectiveness in mitiga

Full-time

USD 92,114.00 - 156,880.00 per year

IT Business Lead Analyst

Remote or Jersey City, New Jersey

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Today

Citibank, N.A. seeks an IT Business Lead Analyst for its Jersey City, New Jersey location. Duties: Address data quality concerns and issues associated with the North American (NAM) products. Work in partnership with different business and functions to execute Consent Orders from the regulators, meticulously adhering to the Data Operating Model (DOM) in implementing and validating the right measures. Use domain knowledge in banking with focus on mortgages, personal loans, credit cards, and depos

Full-time

USD 180,900.00 - 205,000.00 per year

IT Support Analyst

New York, New York

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Today

We are looking for an IT support analyst to join our IT department to support end-users in resolving technical problems. The responsibilities of the IT support analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. A successful candidate will be able to provide exceptional customer service and perform user administrative responsibilities efficiently. Ultimately, the IT support analyst will be able to display ex

Contract, Third Party

DOE

IT Knowledge Management Analyst

Hybrid in New York, New York

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14d ago

SUMMARY: The primary responsibility of the IT Knowledge Management Analyst is to help the Firm get the most out of its Knowledge Management (KM) systems by working directly with legal, paralegal, and IT staff. The IT KM Analyst will acquire an advanced technical understanding of the Firm s KM systems and awareness of how they are used in order to address data integrity issues, assist with reporting and information governance and provide tier II support. ESSENTIAL DUTIES AND RESPONSIBILITIES: Loo

Easy Apply

Full-time

$115,000 - $135,000

IT Vendor Management Analyst - Digital Technology Services

Edison, New Jersey

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Today

Description: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as

Full-time

INCIDENT RESPONSE ANALYST - IT SECURITY

Yonkers, New York

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Today

City/State: Yonkers, New York Grant Funded: No Department: MIT - Security Operations Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $98,960.00-$123,700.00 Job Summary: The Incident Response Analyst is responsible for responding to cybersecurity incidents, conducting in-depth malware analysis, and utilizing forensic tools to investigate and mitigate threats. This role involves identifying and analyzing security incidents, determining

Full-time

depending on experience

IT Business Lead Analyst - VP

Remote or Rutherford, New Jersey

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Today

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Responsibilities: Provide input during development and implementation ph

Full-time

USD 129,840.00 - 194,760.00 per year

IT Business Lead Analyst with Liquidity experience- New York - C13/VP

Remote or New York, New York

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Today

The individual will work in the FRMT(Financial Resource Management Technology) Data Services team within Citi's Treasury Global Function. The Data Services team is responsible for Data Steward activities that involve liaising with Data owners, Business Treasury and Chief Data Office teams providing business support and ensure proper governance of Citi Data Governance Policy & Standards. This group is a critical contributor in strategic projects supporting regulatory feedback and influence Citi'

Full-time

USD 129,840.00 - 194,760.00 per year

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