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Role: Service Delivery Manager Location: Princeton, NJ (Hybrid 02 Days Onsite Mandatory) Gathering and understanding customer requirements/SLA's and communicating to Ratings Services owners in a regular interval Reporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward control Addressing escalations and improving the services through strategical initiatives Reviewing, planning, and communicating projects/services t
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Part-time, Third Party, Contract