Las Vegas, Nevada
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Yesterday
Location: Las Vegas, NV Job Description: Provide Level 1 technical support to end-users for computer systems, networks, hardware, and software. Responsibilities include receiving, prioritizing, documenting, and resolving help requests. Support on/off boarding processes, deliver excellent customer service, and troubleshoot technical issues in a high-volume call environment. Create help sheets and FAQs for end-users. Assist in maintaining procedures for logging, reporting, and monitoring workst
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