Search Jobs | Dice.com

Analytics Specialist - Call Center Capacity Planning & Staffing Strategy

Remote

•

7d ago

Capacity Planning: Analyze Workforce Data: Collect and analyze various workforce data, including employee turnover, recruitment, training, call volume, and other relevant metrics to identify staffing needs and gaps. Develop Capacity Plans: Create comprehensive workforce plans and strategies based on data analysis, including forecasting call volume and demand to ensure appropriate staffing levels to meet service level goals. Operational Efficiency: Identify opportunities to improve and maintai

Easy Apply

Full-time

$40 - $50

Call Center Agent - Remote

Remote

•

2d ago

Title: Call Center Agent - Remote Mandatory skills: call center, finance, banking, insurance, telecommunications, process improvement activities, math, addition, subtraction, multiplication, division, Answering incoming phone calls, Resolving Tier 1 level issues, Reviewing taxpayer accounts, Verifying, gathering, simultaneously updating key information, Educating taxpayers, online resources, current tax policies, tax compliance, payment arrangements, Meeting performance expectations, Microsoft

Easy Apply

Contract

$18 - $20

100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Remote

•

Yesterday

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc

Easy Apply

Contract

$13 - $13.5

Care Management Support Coordinator II

Remote

•

Yesterday

Immediate need for a talented Care Management Support Coordinator II . This is a 04+months contract opportunity with long-term potential and is located in U.S(Remote- EST). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79189 Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Outreach members t

Easy Apply

Contract

$23 - $24

IT SERVICE OPERATIONS

Remote

•

13d ago

SENIOR MANAGER, IT SERVICE OPERATIONS (NY OR DC ONLY) Location: Job is fully remote, no location specified Security Clearance Required: No Benefits - Full Relocation Assistance Available - No Commission Compensation - No Bonus Eligible - Yes Overtime Eligible - No Interview Travel Reimbursed - No CANDIDATE DETAILS Seniority Level - Mid-Senior Management Experience Required - No Minimum Education - Bachelor's Degree Willingness to Travel - Occasionally Industry: Legal Job Category: Information T

Easy Apply

Full-time

$140,000 - $180,000

Care Management Support Coordinator II

Remote

•

7d ago

Immediate need for a talented Care Management Support Coordinator II. This is a 06+ months contract opportunity with long-term potential and is located in Tampa, FL / Charlotte, NC / Hazard, KY / St. Louis, MO / Tempe/Phoenix, AZ(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-78523 Pay Range: $17 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depe

Easy Apply

Contract

$17 - $19

Intake Care Senior Representative

Remote

•

Yesterday

Immediate need for a talented Intake Care Senior Representative. This is a 06+months contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-76595 Pay Range: $19 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The primary responsibility of

Easy Apply

Contract

$19 - $21

AI Solution Architect- Remote

Remote

•

Today

Role: AI Solution Architect Location: Remote Duration: 6-12 months Client: CVS health Must be a true Solutions Architectthey will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch Must have Cloud and AI exp. Must have Google Cloud Platform exp. really wants Salesforce exp. Huge plus with AgentForce but not required Long term contract - into next year. Approx 12-18 months New Agile Release Train in Agentic AI through Salesforce platform. Drives through th

Easy Apply

Contract, Third Party

HR Generalist (Remote in Western US)

Remote or Boise, Idaho

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and experienced HR Generalist to support our operations across the Western United States. This role wi

Full-time

USD 63,400.00 - 90,600.00 per year

Software Engineering Senior Advisors- Hybrid

Remote or Morris Plains, New Jersey

•

Today

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Write and modify complex software application programs, and lead work groups responsible for software development, design, documentation, troubleshooting, and quality testing of contact center applications.Support and enhance applications used by consumers and internal call center agents.Assist in preparing for the adoptio

Full-time

USD 150,018.86 per year

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Remote or Livonia, Michigan

•

Today

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Full-time

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Remote or Livonia, Michigan

•

Today

Full-time

Revenue Cycle Analyst

Remote or Florida

•

Today

Job Details Level: Experienced Job Location: REMOTE POSITION - Anywhere, FL Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 50% Job Shift: Day Description DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. We are currently seeking a Revenue Cy

Full-time

USD 108,000.00 - 145,000.00 per year

Application Security Lead (Hybrid)

Remote or Chicago, Illinois

•

Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Full-time

USD 98,100.00 per year

Network Engineer

Remote

•

Today

Job ID: 2506496 Location: REMOTE WORK, VA, US Date Posted: 2025-07-22 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our TACNET ISEA team. This position is a fully remote position supporting dedicated distance support to US Na

Full-time

USD 80,001.00 - 120,000.00 per year

Senior Salesforce Developer - Remote

Remote or Reston, Virginia

•

Today

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Our Health Engineering Systems (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It take

Full-time

USD 98,124.00 - 166,810.00 per year

Adobe Architect

Remote

•

30+d ago

Job Title: Enterprise Architect Adobe MarTech EcosystemEnterprise Architect to lead strategy, design, and governance across our Adobe Experience Cloud stack. This role requires deep technical and functional expertise in Adobe products such as Adobe Experience Platform (AEP), Real-Time CDP, Customer Journey Analytics (CJA), Adobe Target, Adobe Journey Optimizer (AJO), Offer Decisioning Engine (ODE) and adjacent MarTech solutions. You'll shape scalable architectures that enable personalized, omnic

Easy Apply

Contract

Depends on Experience

Technology Leadership Manager - Service Technology

Remote

•

Today

Become a part of our caring community and help us put health first The Manager, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Manager, We are seeking a highly skilled and motivated Technology Leadership Manager to join our Service Technology team. In this role, you will play a critical part in supporting our CRM Service platform by collaborating with design engineering and testing teams to drive products from design completion thr

Full-time

USD 117,600.00 - 161,700.00 per year

Voice Engineer / Contract / Remote

Remote or Pleasanton, California

•

Today

Our client, a leading healthcare organization dedicated to advancing patient care and safety, is looking for a contract Voice Engineer. This is a fully remote role. Under general supervision of the IT Director, this position is responsible for our client's Voice Services (Contact Center) systems infrastructure to maintain a reliable and predictable service that supports the needs of our client's internal and external facing contact centers. This role will also provide expert technical consultati

Easy Apply

Full-time

73.34/hr - 83.34/hr

AI Solutions Architect

Remote or Hybrid

•

Today

Title: AI Solutions Architect Location: Remote Duration: 6+ months contract to hire Compensation: $100.00 -$150.00/hr Work Requirements: , Holders or Authorized to Work in the U.S. AI Solutions ArchitectOverview We're seeking an experienced Techs to own the architecture, delivery, and ongoing evolution of our AI-driven, zero-ops conversational embed system. You'll combine deep hands-on expertise in modern web frameworks, cloud-native PaaS, and real-time telephony/video integrations with strong

Easy Apply

Contract

BASED ON EXPERIENCE

Filter Results

Job post features

Posted date

Work settings

Employment type

Employer type

Work authorization