Overview:We are seeking a detail-oriented and technically skilled Data Archival Specialist to lead the extraction, formatting, and archiving of 7 years of Incident, Change, and Problem data from our legacy BMC Remedy ITSM system. This role will be responsible for designing and executing an automated export and archival strategy, including the generation of searchable PDFs and an indexed archive. Key Responsibilities: Design and implement an automated process to extract Incident, Change, and Prob