Title: Genesys PureCloud Developer Location: Remote Roles and Responsibilities: The Genesys PureCloud Developer should: Configure and manage Virtual Network in Genesys PureCloud, establish our core services in the VNET, enable Genesys PureCloud to serve as a part of networkDevelop scripts to automate the deployment of resource stacks and associated configurationsUtilize native Genesys PureCloud services to meet the firm technology and resiliency requirementsDrive Identity and access and configur

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i

Title: Genesys Cloud Engineer Location: Miramar, FL (M-TH on-site, F remote) Compensation: $65-72/hour Duration: 6 month contract to hire Work Requirements: , Holders or Authorized to Work in the U.S.Genesys Cloud EngineerKey Responsibilities: Build and configure call flows, IVRs, queues, and agent routing rules Implement omnichannel capabilities (voice, chat, email, SMS) Configure and test integrations w/ external systems (CRM, WFM, etc.) Support voice quality, SIP trunking, SBC, BYOC Implement

Job Title: Sr. Genesys Cloud Engineer - 241598 Work Location: Fully Remote in the US - EST Hours Position Type: Direct Hire Compensation: $120,000 - $130,000 / year + benefits ABOUT OUR CLIENT / ABOUT THIS ROLE Our client is a Healthcare System with 11 operational hospitals and more than 250 provider locations throughout the Southeastern United States. They are replacing their Enterprise Telephony Platform with Genesys Cloud CX. This role will be partnering with both internal teams, and with t

Job Title: Genesys Cloud CX Developer/Architect Location: Remote / Cary, NC Type: Full Time Position Job Description: Relevant Experience (in Yrs): 4+ years Minimum 3 years of experience in contact center related technologies and experience in Genesys Cloud CXExperience in working on different contact center technologies as below will be an added advantage:o IVR, Bots, Routing, CTI, Agent Desktop, Dialers, Live Chat, WFM o Migration to Genesys cloud contact center o Genesys API's and integrat

Hi, Hope you are doing well, I am reaching out to you on an exciting job opportunity with one of our clients. Role name: Genesys Cloud lead Location : CAREY, NC/remote Contract Keywords: Genesys Cloud Role Description: leveraging technologies like NLU & STT over XBS USA & XBS Canada Voice channel via VCA(voiced VCA availability should be 24x7). Making sure it covers Supplies-related self-help content and Request for Service (TSR status) to voice channel. Insert Natural Language Understanding

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj

Job Title: Genesys & Oracle Cloud developer Location: Remote Duration: Long term contract Job Description: Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems.This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.Job expectation : Lead ons

Sr Telecom Genesys Engineer DIRECT HIRE ROLE100% REMOTEThere are multiple roles - Java, Sr Java and Lead Java DeveloperStart Date - 2nd June ( after Background check and drug test )My client is the world s largest provider of mental health servicesJob Summary My client seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud co

Role: CRM LEAD Location : Remote Duration: Long Term Job Description : Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expe

IVR Chatbot Developer (Genesys) Location: Newark, NJ or Remote Duration: 12 Months + Requirements: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutions using Genesys Cloud CX Architect.Thorough understanding of Genesys Framework, Integration with internal and e

Key Roles and Responsibilities Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC.Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved.Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues.Conduct a warm handoff of unresolved issues or activities in progress at shift changes.Proa

Title: Genesys Cloud Developer Location: Austin / Remote Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years. He/She should be familiar with Genesys Cloud Architect and has worked on multiple migration. If they have experience with Genesys Engage that would be a plus too. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv

Role: Genesys & Oracle Cloud developer Location: Remote Experience: 10+ Years Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives involvi

Job title: Genesys & Oracle Cloud developer Location: Remote-USA Type: Contract C2C/W2 Experience: 12+ Years Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description: Jo

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on a H-1B or F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Extensive experience with Genesys Cloud CX is required for this role. Overv