Catonsville, Maryland
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Today
The Knowledge Analyst role requires a blend of technical knowledge, analytical skills, and excellent communication abilities. The Knowledge Analyst is responsible for creating, maintaining, and improving the knowledge management systems that underpin a successful service desk operation. Job Duties: Create and maintain knowledge articles. Ensure accuracy and relevance of content. Monitor usage and analyze feedback. Collect and analyze knowledge data Generate reports with actionable insights. Co
Full-time
USD 23.00 - 26.00 per hour