Search Jobs | Dice.com

(SERVICE DESK TEAM LEAD), Service Desk Analyst ,Service Desk Specialist

Jersey City, New Jersey

•

3d ago

Service Desk Specialist 5-8 Years 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed s

Easy Apply

Full-time

$35,000 - $40,000

Service Desk Analyst

Florham Park, New Jersey

•

Yesterday

Position: Service Desk Analyst Location: Florham Park, NJ 07932 (Onsite) Hiring: Contract / Fulltime Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolution

Easy Apply

Full-time

Depends on Experience

Service Desk Analyst

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Contract

$27 - $33 hourly

Service Desk Analyst

Remote or New York, New York

•

Today

Contract

$27 - $33 hourly

Service Desk Analyst

New York, New York

•

Today

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

Easy Apply

Full-time

$80,000+

Service Desk Engineer OR Desktop Engineer

The Bronx, New York

•

14d ago

Hi Team, Job Title: Desktop Engineer (Level 1/2) Full-term positionCar is mandatoryWorkdays: Saturday, Sunday: 10:00 AM - 6:00 PM | Monday, Tuesday, Wednesday: 1:00 PM - 9:00 PM | Thursday, Friday: OFF Requirements: - Minimum of 2+ years of experience in IT support, with a focus on desktop and printer troubleshooting - This position is exclusively work from office (Bronx) - Preferable candidates should be closer to Bronx, NY - Valid driving license and access to a car are required Responsibiliti

Easy Apply

Full-time

$40,000 - $52,000

IT Service Desk Support Analyst (MDM / Office 365 / ServiceNow)

White Plains, New York

•

Today

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Service Desk Support Analyst. The particulars of the position are as follows. Project Overview: The client is seeking a highly motivated and skilled IT Service Desk Support Analyst to join a dynamic IT support team. This role involves professionally fielding service desk requests via telephone and email, documenting end user information, and resolving computer issues immediately. The analyst

Contract, Third Party

DOE

Remote Service Desk

Remote or Bolingbrook, Illinois

•

Today

Job#: 2082181 Job Description: Tier 1-2 Service Desk Fully Remote-CST hours Duration: 6 months Pay Rate: $19-21/hr W2 CORE JOB RESPONSIBILITIES: Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, and distribution centers. Provide accurate and timely logging of incidents and resolutio

Easy Apply

Full-time

USD 19.00 - 21.00 per hour

Senior IT Service Desk Engineer

Remote

•

Today

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Full-time

USD 113,815.00 - 133,900.00 per year

Service Desk Analyst II (Remote)

Remote

•

16d ago

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Easy Apply

Full-time

$54,900 - $102,120

Service Desk Analyst II (Remote)

Remote

•

16d ago

Easy Apply

Full-time

$54,900 - $102,120

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Remote or Hybrid in Washington, District of Columbia

•

2d ago

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

Easy Apply

Contract

Depends on Experience

Support Analyst

New York, New York

•

Today

Easy Apply

Full-time

$80,000

IT Desktop Support Technician, Sr. (Cmptr Assoc (Tec Sup)-LII), Enterprise Infrastructure

New York, New York

•

18d ago

Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our

Full-time

ServiceDesk Support

Morristown, New Jersey

•

9d ago

Role: ServiceDesk Agent Location: Morristown, NJ (07960) Work mode: Onsite Mon to Fri Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolutions in the ticketi

Easy Apply

Full-time

Depends on Experience

IT - Service Management and Production Control Analyst for the Division of HPD Tech

New York, New York

•

Today

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh

Full-time

College Aide- Help Desk Technician

New York, New York

•

Today

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e

Part-time

IT Service Desk Professional I

Remote or Hybrid in Malvern, Pennsylvania

•

Today

Job Title: IT Service Desk Professional I Location: Malvern, PA / Remote Duration: 6+ months (Possibility for extensions) No. of positions: 5 Duties: We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for other teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that

Easy Apply

Third Party, Contract

$20 - $23

Information Technology (IT) Project Manager

New York, New York

•

Today

Company Description Job Description All applicants must be current City of New York employees serving in a permanent Civil Service title of Computer Systems Manager; or be reachable on the current civil service list for Computer Systems Manager title. To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE and/or your score/list number on the current active civil service list for Computer Systems Manager title on your resume and cover letter. Qua

Full-time

Core ELM Analyst (Assistant Systems Analyst (EDP)), Human Resources Shared Services

New York, New York

•

18d ago

Full-time

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization