Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud co

Must have: Salesforce Sales Cloud Architecture, Service Cloud Architecture, Apex, SOQL AND Visualforce. CTA Certified/ Salesforce Certified Technical Architect certification is required. Key Responsibilities: 1. Architectural Design and Strategy: Design and implement scalable Salesforce architecture that aligns with business needs and long-term goals. Develop enterprise-level solutions and provide technical governance across Salesforce projects. 2. Technical Leadership: Lead technical teams in

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Working at heights Job Description How you will make an impact: The Field Service Engineer for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing

Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).3+ years of hands-on experience with Genesys Cloud CX, including IVR, ACD, and digital channels.Proven expertise in telephony systems integration (VoIP, SIP trunking, SBCs, PBX).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and te

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift Job Description Job Title: Field Service Engineer II - Clinical Service, Chantilly, VA As our new Engineer, you will be delivering routine service activities for the Unity Lab Services Chromatography Service group. It is a dedicated field-based role su

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc allowed, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting Job Description When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discover

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description COMPANY: Thermo Fisher Scientific Inc. LOCATION: 168 Third Avenue, Waltham, MA 02451 TITLE: Engineer II, Field Service HOURS: Monday to Friday, 8:00 am to 5:00 pm DUTIES: Provide onsite and remote Service and support for Industrial Control Equipment for Metals and Lithium-Ion Processing Production Lines. Ensure that North American customer needs and expectations are met and exceeded within the parameters of t

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance Job Description When you're part of Thermo Fisher Scientific, you'll do daring work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create sig

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift Job Description Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. At Thermo Fisher Scientific, each one of our 100,000 plus extraordinary minds has a unique story to tell

Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performanc

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Laboratory Setting, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. At Thermo Fisher Scientific, each one of our 100,000 plus extraordinary minds has a unique sto

Overview of the Role Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is

Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting Job Description When you're part of Thermo Fisher Scientific, you'll do daring work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contribution

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting Job Description Location/Division Specific Information The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase efficiency, and ultimately change the world. The MSD EM business d

Work Schedule First Shift (Days) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description Unity Lab Services, a part of Thermo Fisher Scientific, provides integrated solutions, instrument, and enterprise services to our customers. The Engineer Field Service Engineer is responsible for handling all aspects of field service support and customer relationship management including but not limited to: installation, repair, preventative maintenan

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting Job Description Location/Division Specific Information The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase efficiency, and ultimately change the world. The MSD EM business d

Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting Job Description Location/Division Specific Information The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answe

Are you interested in working with the World s leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at Qualitest! We are looking for a Solution Director (NLP/ AI Data Service) to join our growing team in United States! Qualitest is looking for a Solution Director to support our rapidly growing AI Data Services organization in the area of NLP, Speech and Language services. The S

Role Title: Service Desk Lead Employment Type: Contract Duration: 6 months potential conversion to FTE Preferred Location: Local to Northern Chicago suburbs- 5 days onsite Role Description: You will assist the IT Service Desk Manager in key tasks to meet Service Desk goals and responsibilities and keep the department running smoothly. This includes: Scheduling Team members for visits to remote sites; updating the calendar; keeping the IT Service Desk manager informedKeeping the calendar of New

Job Title: Sr. IT Service Management Specialist Remote Duration Long Term (Funding approved till 09/30/2025 will extend accordingly) Position Description Maintain the health, performance, and reliability of the ServiceNow platform. Configure and customize ServiceNow applications, including workflows, forms, business rules, and reporting capabilities to meet operational requirements. Manage user roles, permissions, and access control in alignment with security policies and organizational standar