job summary: Are you a high-energy, people-oriented problem solver who enjoys helping others and thrives in a dynamic team environment? We're looking for someone ambitious, polite, and positive to join a technical support team, providing direct assistance to internal employees across departments. This is not your typical helpdesk role - you'll become part of a tight-knit, customer service-focused IT team that supports everything from software issues to hardware troubleshooting. The customer do