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Plano, Texas

•

Yesterday

Please share your resumes: Fasi at synapsetechservice dot com Position: Genesys Lead Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH Position ID: 441035 Mode: 5 Days Onsite Experience: 10+ years Contract: W2 Job Description We are seeking a Genesys Lead to support and troubleshoot Genesys Voice (Inbound/Outbound), Email, and Chat systems in a production environment. Key Responsibilities: Troubleshoot Genesys production issues and perform upgrades.Strong hands-on wi

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Contract

Depends on Experience

Genesys Lead demand

Plano, Texas

•

Today

Demand: Genesys Lead demand Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH. Rate - W2 / C2C Own crop only. Position ID - 441035 5 Days onsite. JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media lay

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Full-time

$70 - $75

Genesys Lead

Remote

•

Yesterday

Hi, Job Title: Genesys Lead Job Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote Responsibilities: . Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to trouble

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Contract, Third Party

Depends on Experience

Genesys Lead

Remote

•

Today

Position: Genesys Lead Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any compl

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Third Party, Contract

Depends on Experience

Genesys Lead demand

Remote

•

Today

Job Description: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info MartConfigure op

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Third Party, Contract

Depends on Experience

Genesys Lead | Remote | Long Term

Remote

•

Today

Job title: Genesys Lead Location : Remote Job type Contract JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers,

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Contract

$75 - $80

Genesys Lead -WIlmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote

Remote

•

Today

Demand: Genesys Lead demand Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote 5 Days onsite / Remote JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability

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Contract, Third Party

Depends on Experience

Genesys/Cloud PureEngage

Hybrid in Plano, Texas

•

2d ago

Immediate need for a talented Genesys/Cloud PureEngage. This is a 12+ Months Contract opportunity with long-term potential and is located in Plano, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79218 Pay Range: $55 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Skills-G

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Contract

$55 - $65

Genesys CX with Snowflake and Reporting

Addison, Texas

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6d ago

Job Title: Genesys CX with Snowflake and Reporting Job Type: Permanent / Full Time position with TCS (Tata Consulting Services) Location: Addison, TX (Onsite) We are seeking an experienced professional with strong expertise in Genesys Cloud CX, Snowflake, and Reporting to join our team permanently in Addison, TX, United States. Genesys Cloud CX, Snowflake, and ReportingAWSexperienceContact Center Routing expertiseExperience with on-prem GenesysExperience with Genesys Snowflake platformfor histo

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Full-time

$140,000 - $170,000

Genesys CX Developer with Softphone.

Addison, Texas

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7d ago

Skill: Genesys CX Developer with Softphone. Must Have Technical/Functional Skills: AWS experience. Genesys Cloud CX, Softphone. Contact Center Routing experience. Experience with Onprem Genesys. Roles & Responsibilities: Mandatory: Design and Development experience in Genesys Cloud CX and Genesys Architecture. Experience in Softphone API integration with Genesys CX. Experience in Genesys SDK. Experience in Genesys Cloud CX administration, configuration and implementation. Strong experience Nod

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Full-time

$110000 - $150000

Genesys Developer

Hybrid in Plano, Texas

•

Yesterday

Innova Solutions has a client that is immediately looking for a Genesys Developer. Position type: Full-time, Contract Duration: 12 months (with high possibilities of extension) Location: Charlotte, NC / Plano, TX (Hybrid 3 days onsite 2 days remote) As a Genesys Developer, you will: Position Summary/Job description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware compone

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Contract

$65 - $68

Genesys Developer

Remote

•

29d ago

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver

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Third Party, Contract

Depends on Experience

CCaaS Business Analyst ( Genesys)

Remote

•

10d ago

CCaaS Business Analyst ( Genesys)Location: US and Canada (Remote)Department: IT/Business AnalysisJob Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and customer needs.Key Responsibilities:Requirement

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Full-time

$90,000 - $100,000

Business Intelligence (BI) Developer - Genesys

Remote or Hybrid

•

Today

Location: Newark (hybrid) preferred. Open to remote for the right person. Payrate 60 - 75 per hour Job Description: Level of Experience: 3-5 years BI developer/ Reporting Analyst needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller

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Contract

BASED ON EXPERIENCE

Telecom Administrator (Genesys Cloud)

Remote or Hybrid in Cherry Hill Township, New Jersey

•

2d ago

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u

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Contract

Depends on Experience

Genesys CX Developer

Remote

•

5d ago

Job Description:We are seeking an experienced Genesys Developer with strong hands-on expertise in Genesys Cloud CX and Bot Development. The ideal candidate will be responsible for designing, developing, and maintaining customer experience (CX) solutions using Genesys Cloud tools and integrations with bots and automation systems. Key Responsibilities:Design, develop, and implement contact center solutions using Genesys Cloud CX. Build and customize chatbots, voice bots, and virtual assistants usi

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Contract, Third Party

$100,000 - $120,000

Genesys Chatbot consultant/IVR Developer- Remote

Remote

•

3d ago

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Hello, Hope you are doing well! Please do let me know if you are interested in the below role we have with our client. Please share me your updated resume. Genesys Chatbot consultant 12 Months Contract Minimum Remote Video hire Responsibilities - Minimum 3-5 years of application de

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Third Party, Contract

Depends on Experience

IT Business Analyst-CCaaS Cloud-Genesys CX

Remote

•

Today

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste

Full-time

USD 66,440.00 per year

AWS Developer with Lambda, Node.js, DynamoDB, Genesys Cloud

Remote

•

10d ago

Job Title: AWS Developer (Lambda, Node.js, DynamoDB, Genesys Cloud) Location: Remote Duration: 12+ Months Job Summary: We are looking for an experienced AWS Backend Developer to augment our current team supporting Genesys Cloud integrations. This role involves enhancing and developing serverless applications using AWS Lambda, Node.js, and DynamoDB, with a focus on data transformation and efficient file transfers. Key Responsibilities: Support post-migration integration of Genesys Cloud into the

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Contract

$50 - $60

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