Provide high-touch, end-to-end IT support for C-level executives and VIP users. Set up, configure, and troubleshoot desktops, laptops, mobile devices, AV/VC systems, and other peripherals. Offer immediate response to critical technical issues affecting VIP users, ensuring minimal downtime. Maintain confidentiality and professionalism while working closely with high-level personnel. Manage and support remote sessions, on-site assistance, and home office setups as required. Coordinate with backend