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Oak Brook, Illinois

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Today

Role Summary: The Level 1 Helpdesk technician will handle 30-40 calls daily, manage email-dispatched tickets, and monitor their ticket queue. Responsibilities include logging into phones, resolving end-user issues, and learning internal systems through training, shadowing, and documentation review. Key Skills: Help desk support, troubleshooting, customer service, Windows 10, Active Directory, Office 365, ServiceNow, ticketing systems, phone support. Qualifications: Strong communication skills, a

Full-time

USD 22.00 - 26.00 per hour

Helpdesk Support Specialist

La Grange, Illinois

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Today

Key Skills & Expertise: Proficiency in Windows 10 & 11, along with support for Microsoft Office applications including remote desktop functionality.Experience with Skype and Teams support.Active Directory management, including password resets and account unlocks, without responsibilities for account provisioning or creation.Support for remote users, including VPN troubleshooting and assistance.Familiarity with ServiceNow for ticket management. Job Overview: This role involves providing Help De

Full-time

USD 22.00 - 26.00 per hour

Help Desk Analyst - M

Chicago, Illinois

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Today

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote. Help Desk Analyst Responsibilities: - Be the primary person for various enterprise systems. - Image PCs utilizing a pro

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Full-time

$35,000 - $70,000

Help Desk Technician - M

Chicago, Illinois

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Today

Help Desk Technician, Chicago, IL The Helpdesk Technician is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote. Help Desk Technician Responsibilities: - Be the primary person for various enterprise systems. - Image PCs utilizi

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Full-time

$35,000 - $70,000

Help Desk Analyst I

Lake Bluff, Illinois

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Today

Description We are looking for a motivated Help Desk Analyst I to join our team in Lake Bluff, Illinois. In this role, you will provide technical support to ensure smooth operations of desktops, laptops, networks, and related systems for our clients. This position requires excellent troubleshooting skills, a strong customer-focused approach, and the ability to work both independently and collaboratively. Responsibilities: Diagnose and resolve technical issues related to desktops, laptops, perip

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Full-time

USD 50,000.00 - 60,000.00 per year

service Desk/helpdesk

Remote

•

Today

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

Easy Apply

Full-time

Up to $19

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Remote

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3d ago

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a

Easy Apply

Part-time

$20 - $21

Help Desk Technician

Remote or Charlottesville, Virginia

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Today

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a

Full-time

USD 24.00 - 27.00 per hour

Corporate Help Desk Support

Remote or Tampa, Florida

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Today

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Corporate Help Desk Support who will work with Health insurance/Benefits, Payroll, Onboarding, Human Resources and Time Entry. This role requires strong communication skills (verbal/written/interpersonal). REQUIREMENTS: * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote w

Contract

$19 - $21 hourly

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Remote

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9d ago

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff

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Contract, Third Party

$40 - $50

Field Technical Support Rep

Chicago, Illinois

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3d ago

Responsibilities: Provide basic technical support in infrastructure services, assisting with routine tasks. Participate in infrastructure projects to gain hands-on experience and technical exposure. Support basic monitoring and routine troubleshooting of infrastructure systems. Collaborate with team members to address infrastructure-related needs and operational requests. Assist in the development and maintenance of infrastructure documentation. Demonstrate eagerness to learn and grow within a t

Easy Apply

Contract

Depends on Experience

Help Desk Technician

Remote or Arlington, Virginia

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Today

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Full-time

Helpdesk/Web Support Specialist

Remote

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16d ago

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p

Contract

$15 - $18

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

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Today

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Easy Apply

Full-time

Deskside Support

Chicago, Illinois

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15d ago

Position: Deskside Support Location: Chicago, IL 60631 Hiring: Contract / Fulltime Job Description: Position Overview: As an On-Site/offshore Tech Support Agent, you will play a critical role in providing comprehensive technical support to our on-site and remote users. You will be responsible for a range of tasks including physical modification, repair, reimaging of computers, troubleshooting hardware and software issues, and providing support for printers and network devices. Key Responsibiliti

Easy Apply

Full-time

Depends on Experience

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

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Today

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Easy Apply

Full-time

In-Office Level 1 customer support and Office Manager

Downers Grove, Illinois

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2d ago

Alert IT Solutions Inc. Awarded Multi-Year, Multi-Million Dollar Contract by State of Illinois for IT Professional Services Established in 1994, Alert IT Solutions, Inc. is a trusted leader providing specialized IT project resourcing, and consulting services to government agencies in the State of Illinois. With over 25 years of relevant experience in the Information Technology industry, Alert IT Solutions, Inc. has built enduring relationships with State of Illinois agencies. Please learn more a

Easy Apply

Full-time

Depends on Experience

Help Desk Support Technician

Remote or Jacksonville, Florida

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Today

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

Easy Apply

Full-time

Desktop Engineer

Hybrid in Chicago, Illinois

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27d ago

Desktop Engineer Location: Chicago, IL 60605 THE OPPORTUNITY Group One Trading is looking to hire a full-time Desktop Engineer who is passionate about all aspects of user support, including monitoring, actively engaging end-users, troubleshooting, and providing a high level of customer service. In this hands-on, front-line support role on our Systems Team, we desire a candidate with strong problem-solving, customer-service, critical thinking, and communication skills who can collaborate across f

Full-time

$85,000 - $100,000

CPS Technical Help Desk Representative

Remote or Minnesota

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Today

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and dis

Full-time

USD 24.18 - 32.21 per hour

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