Charlotte, North Carolina
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Today
job summary: Required Skills for Domain Operations / Major Incident Management Team Strong knowledge of Major Incident Management Process.Knowledge of ITIL (Information Technology Infrastructure Library) Processes with focus in Major Incident Management and Problem Management. Able to open Incident and Problem Tickets.Stays calm in triage / troubleshooting activities.Facilitate triage activities with multiple support teams across the Bank; including Senior Leadership.Takes ownership production
Full-time
USD40 - USD50