Catonsville, Maryland
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Today
*Remote flexibility 1-2 days a week* Description Daily responsibilities include logging, tracking and resolving an average of 25 to 30 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. This work must be documen
Full-time
USD 18.00 - 18.00 per hour