Burlington, Vermont
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Today
Description Responsibilities: Provide prompt and detail-oriented first-level technical support to on-site staff, addressing hardware, software, and network-related issues. Diagnose and resolve issues with desktops, laptops, printers, and applications to ensure uninterrupted workflow. Perform routine tasks such as password resets, device setups, and troubleshooting network connectivity. Manage and prioritize support tickets, escalating complex issues to higher-level teams when necessary. Occasion
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