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San Antonio, Texas

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Today

POSITION SUMMARY/RESPONSIBILITIES Provides leadership and direct operational oversight of the resource center. The director is responsible for the strategic and daily operations of the department. Responsibilities include supervision and training of resource center staff, creating and maintaining quality assurance programs to ensure the effectiveness of operations, statistical reporting, and strategic and budget planning for each operational component of the resource center. Communicates key

Full-time

Call Center Technician

Haslet, Texas

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Today

Location: Haslet, TX Salary: Negotiable Description: Our client is currently seeking a Call Center Technician! This is a 3-month contract to hire opportunity and will be fully onsite in Fort Worth TX! Opportunity: The Call Center Technician will be responsible for handling inbound calls, documenting issues, creating service tickets, and providing basic troubleshooting for corporate and store locations. Calls will involve a variety of support needs, including alarm testing, fuel operations

Full-time

Call Center Agent

Remote

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7d ago

Customer Service Agent/Representative (CSR Remote JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part

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Full-time

Up to $17

Customer Service Associate

Austin, Texas

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24d ago

Role: Customer Service Associate Location: Austin, TX Duration: 2-3 Months Job description: Embrace a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Contact Center Customer Care Associate with CoreLogic. Your role within our team is pivotal, serving as a vital link between our clients and their valued customers. With a genuine commitment to delivering service excellence, you ll find inspiration in overcoming challenges that tap into you

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Contract

Depends on Experience

EMR Help Desk (Epic MyChart)

Remote

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3d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift

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Contract, Third Party

Depends on Experience

Product Owner with Lexis Nexis

Remote

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Today

Product Owner with Lexis Nexis Remote 1 Year JD Serve as a linchpin between Lexis Nexis vendor and internal / CDE delivery teams Expertise in digital and security domains specifically ability to think through workflows related to implementation of Lexis Nexis security features on Mobile, Portal and Call center experiences Individual will help define product strategy / customer experience for Lexis Nexis Expertise in Scaled Agile and can write both technical and customer experience features /

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Full-time, Part-time, Contract, Third Party

BPO Project Manager

Addison, Texas

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Today

Job DescriptionJob Title: BPO Project Manager Location: Hybrid (Onsite in Addison, TX preferred) or Fully Remote Employment Type: Long-Term Contract (through 2026) Pay Rate: $60 $65/hr (W2 only) Position Overview We are seeking a detail-oriented BPO Project Manager to oversee business process outsourcing operations with major third-party providers including TCS and ADP. This is a long-term contract opportunity extending through 2026, offering either onsite work in Addison, TX or fully remote fle

Full-time

Compensation information provided in the description

Technical Support Representative

Remote

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Today

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. The Jack Henry Visa/MasterCard Card Services team is seeking a Debit/Credit Card Technical Support Representative to

Full-time

QA Engineer

Frisco, Texas

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Today

Job Role : QA Engineer Location : Frisco, TX - Onsite Duration : Long Term Contract About the Role: We are seeking a detail-oriented and experienced QA Tester with a strong background in testing call center technologies and tools. The ideal candidate will be responsible for ensuring the quality and performance of our contact center solutions, including IVR systems, ACD platforms, CRM integrations, and omnichannel communication tools. Key Responsibilities: Design, develop, and execute test p

Easy Apply

Full-time, Contract

$DOE

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Remote or Livonia, Michigan

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Today

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Full-time

SalesforceTechnical Architect ONSITE Houston, TX

Houston, Texas

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3d ago

Job Title: Salesforce Technical Architect Onsite Role Location: Houston, TX Project Duration: 12 months Work Arrangement: Work from Client Office 5 days a week Job Description: Responsibilities: Develop Technology Solutions: Create scalable, secure, and sustainable solutions. Manage Client Projects: Oversee external client projects, ensuring successful delivery of business consulting and systems development. Design Comprehensive Solutions: Gather and analyze information to design flexible an

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Full-time, Part-time, Third Party, Contract

Technical Support Representative

Remote or Texas

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Today

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Our College Station, TX location is growing rapidly and loo

Full-time

USD 13.70 - 21.63 per hour

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Remote or Livonia, Michigan

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Today

Full-time

Help Desk

Remote or Fort Lauderdale, Florida

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Today

Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting. Responsibilities: Respond to incoming technical support requests and resolve issues promp

Easy Apply

Contract

Technical Support Analyst

Fort Worth, Texas

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Today

Job DescriptionTechnical Support Analyst Type: 6 Month Contract Location: Fort Worth, TX 76109 Work Setting: Hybrid Duties & Responsibilities Deliver excellent customer service to users seeking support.Use judgment, critical thinking, and technical skills to resolve complex technical issues, including user access, system operations, software applications, and hardware configurations.Offer how-to recommendations and ensure timely follow-up on incidents.Manage and document all support interactions

Full-time

Associate Director, Telephony Cloud Solutions Engineer

Irving, Texas

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Today

The Telephony Cloud Solutions Engineer is responsible to lead the architecture and engineering of telephony solutions at OneMain Financial. This individual contributor role will be responsible for establishing an enterprise telephony platform supporting call centers, branches, and corporate sites. This includes inbound/outbound dialing, call recording, dialer/IVR functions, and other voice servicing functions. Technology strategy development, in particular with a shift to cloud servicing, is a s

Full-time

USD 100,000.00 - 170,000.00 per year

Associate Director, Telephony Cloud Solutions Engineer

Fort Worth, Texas

•

Today

Full-time

USD 100,000.00 - 170,000.00 per year

Service Desk Specialist or IT Help Desk (Bilingual: French/English)

Dallas, Texas

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Today

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Service Desk Specialist or IT Help Desk (Bilingual: French/English) Job Ref #:43580 Duration:6 Months to Hire (Contract To Hire) Location:ONSITE - Dallas, TX 75225 Pay Rate:OPEN/Marke Rate (W2 Only) This role is 100% ONSITE, no remote work is offered

Contract

USD 75,225.00 per year

Service Desk Specialist or IT Help Desk (Bilingual: Spanish/English)

Dallas, Texas

•

Today

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Service Desk Specialist or IT Help Desk (Bilingual: Spanish/English) Job Ref #:43579 Duration:6 Months to Hire (Contract To Hire) Location:ONSITE - Dallas, TX 75225 Pay Rate:OPEN/Marke Rate (W2 Only) This role is 100% ONSITE, no remote work is offere

Contract

USD 75,225.00 per year

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