Remote or Dublin, Ohio
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Today
Description -Preferably we would like folks local to the Columbus, OH area -hybrid shift, 3 days in office per week, but are willing to hire remote workers, if they are the best candidates. -Core business hours M-F (7a-4p or 8a-5p EDT). Gather, record, and perform initial troubleshooting on customer technical issues via phone support. Handle tickets coming in through the self-service portal and answer incoming chat requests. Manage personal ticket load and ensure timely resolution. Stay current
Full-time
USD 18.00 - 20.00 per hour