Sunnyvale, California
•
Yesterday
Note: Need Hardware and Software Technical Support consultant for Macs, iOS devices, Apple Watch, and Apple TV Job Description: Scope: Provide technical support to Apple employees and contractors in person Provide high level of customer service and professionalism in accordance with Apple policies, practices, and expectations Diagnose and troubleshoot technical issues according to Apple expectations Document issues, troubleshooting steps, and resolutions in ticketing system Advocate for the cust
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