Job Description: Top 5 Required Skills (These are not preferred skills. If the candidate does not have these required skills, they will be rejected completely) 1. Experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging). 2. Basic server room / IT infrastructure understanding (e.g., rack-and-stack). 3. Understanding of corp. networking (e.g., LAN/WAN, VLAN, VPN). 4. Basic understanding of hardware asset management principles. 5. Customer se