Job Title: IT Help Desk Analyst (Tier 1 Support) Job ID: 25-09317 Location: Sacramento, CA Duration: 12 months on W2 contract Typing Speed: Minimum 35 WPM (Attach test results) Key Requirements: 1+ year IT Help Desk or Customer Service experienceStrong troubleshooting skills (Windows, MS Office, iOS, basic networking)Excellent communication and client service orientationExperience working in a call center/help desk environmentHigh School Diploma or equivalent (IT certifications preferred)Shifts