We have partnered with our client in their search for Interim IT Support Technicians to support our Private Equity firm client's team! Responsibilities Provides exceptional end user experience inclusive of excellent communications, responsive follow through, and advocacy for end user issues with IT. Serves as the first point of contact for end users seeking technical assistance in person, over the phone, email or through the ITSM platform (ServiceNow). Performs both in person and remote trouble

Our technical support environment includes: Server infrastructure: Microsoft products and select Linux systemsWorkstations: Windows 10-11, Mac OS, and industry-standard applicationsVirtualization: VMware technologies including vSphere and vCenterBackup solutions: Storage virtualization and Veeam technologiesSecurity infrastructure: Sophos solutions including SSLVPN, wireless capabilities, PTP hardware VPN, and EndPoint protectionNetwork equipment: Complex routing/VLAN configurations on Juniper,