Responsibilities: Manage Day to Day activities for the legacy ITSM tools teamConduct Bi-Weekly KanBan Stand UpsFacilitate Support for the ServiceManager Upgrade (Leveraging external vendor and internal team members)Accountable for: Coordinating Resources to resolve incidents around the legacy toolsCoordinating resources to mitigate any identified security incidents and vulnerability remediation for the legacy tools.Facilitating the Archiving of the ticket tools into a repository. This will be re