Wayne, Pennsylvania
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Today
Title: Service Desk AnalystLocation: Mid-Atlantic Region (Onsite) Employment Type: ContractCompensation: Pay Range: $22.76-$32.51 Per HRDescription: Engage with customers through multiple communication channels including phone, email, and self-service portal. Attempt to resolve issues immediately and escalate to the appropriate service team when necessary. Mentor junior staff and assist in their development. Manage communications regarding incidents and outages to the IT customer base.Key Respon
Easy Apply
Full-time, Contract
BASED ON EXPERIENCE