Job DescriptionPOSITION SUMMARY \n \nThe IT Support Technician II is responsible for delivering efficient and effective technical support to end-users within the organization. This role involves troubleshooting and resolving hardware and software issues, maintaining IT infrastructure, and assisting in the implementation of IT projects. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and as part of a team. Suppo