Philadelphia, Pennsylvania
•
3d ago
Position: Support Analyst Location: Philadelphia, PA Job Type: Contract Duration: 6 months to startJob Description Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (PCor End-User Devices & peripheral equipment), and application software, and operating system issues.Exhibits sound customer service skills by effectively handling customer problems and ensuring proper escalation procedures are followed to problem closure.Demonstrates sufficient knowledge
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