Greenville, North Carolina
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2d ago
Overview: The Helpdesk Manager is responsible for leading the frontline technical support team to ensure timely, professional, and effective resolution of internal and client-reported IT issues. This role oversees day-to-day helpdesk operations, manages staff performance, and drives continuous improvement in service delivery and user satisfaction. Responsibilities: Lead and manage the customer-facing helpdesk team to deliver timely, high-quality technical support to external clients Ensure exce
Easy Apply
Full-time
$90,000 - $105,000