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Technology & Engineering Fellow , IT Service Desk

New York, New York

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Today

Description Department: MTAHQ - IT Location: 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, IT Service Desk Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The IT Service Desk is the primary point of contact for technical support for MTA employees and contractors across seven (7) agencies: Headquarters, New York City Transit, Long Island Railroad, Metro-North Railroad, MTA Bus Company, Bridges and Tunnels, and Construction & Development. RESPONSIBILI

Full-time

USD 21.00 per hour

IT Service Desk Support Analyst (MDM / Office 365 / ServiceNow)

White Plains, New York

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Today

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Service Desk Support Analyst. The particulars of the position are as follows. Project Overview: The client is seeking a highly motivated and skilled IT Service Desk Support Analyst to join a dynamic IT support team. This role involves professionally fielding service desk requests via telephone and email, documenting end user information, and resolving computer issues immediately. The analyst

Contract, Third Party

DOE

Senior IT Service Desk Engineer

Remote

•

Today

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Full-time

USD 113,815.00 - 133,900.00 per year

IT Service Desk Professional - W2 Only

Remote

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2d ago

Job Title: IT Service Desk Professional I Duration: 6+ Months with Possibility for extensions Location: Malvern, PA (Can be remote from anywhere in the USA) No of Positions: 3 Pay Rate: $20-$25/Hr. on W2 Duties We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for teammates, partners, and customers. This is

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Contract

$20 - $25

IT - Service Management and Production Control Analyst for the Division of HPD Tech

New York, New York

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Today

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh

Full-time

Sr. Manager, IT Service Operations

Hybrid in New York, New York

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8d ago

Remote but candidate MUST be commuting distance to New York city or Washington DCThe Senior Manager, IT Service Operations is responsible for overseeing the IT Service team's effective use of service management tools, with a focus on incident and request management, solution quality, ticket aging, and comprehensive reporting. This role is highly metrics-driven, emphasizing the importance of reporting, KPIs, and evaluating the overall efficiency of IT Service teams to enhance service delivery. Th

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Full-time

$150,000 - $215,000

Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC)

Hybrid in New York, New York

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5d ago

Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC ONLY) 8+ years of Experience POSITION: Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC ONLY) LOCATION: REMOTE (Must be based in NY or DC only) SALARY: Excellent Compensation with benefits + Bonus DURATION: Full-Time Remote SKILLS: Managing IT Support Teams, ServiceNow, Jira, Operational Analytics, ACD (Automatic Call Distributor) S

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Full-time

Depends on Experience

Vice President, IT Service Management - HIRING ASAP (Hybrid)

Hoboken, New Jersey

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Today

About the job This is an opportunity to join TEKsystems' client - one of the world's preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose. Our greatest strength is a talented team who flourishes in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way. The cli

Full-time

Compensation information provided in the description

IT Data Analyst

New York, New York

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2d ago

Job Title: IT Data Analyst Location: New York, NY Prior Experience with Department of Education / Education domain is mandatory. Job Overview: The Department of Education is seeking an experienced IT Data Analyst to support data reporting, quality assurance, and analytics functions. This role involves managing large datasets across platforms to ensure the accuracy, integrity, and availability of data for decision-makers. Key Responsibilities: Analyze, normalize, and report project-related and

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Contract

Executive IT Service Consultant

New York, New York

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for an Executive IT Service Consultant for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY. The Executive Service Team is dedicated to delivering the highest level of technology support to the firm's most senior managers. Our global team works closely together to optimize the firm's technology for each senior manager and provides 24/7 support. The role is highly visible and thought-provoking. I

Contract

USD 54.57 - 54.57 per hour

IT Service Specialist 2

New York, New York

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Today

Company Description Job Description The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while rec

Full-time

IT RCSA Specialist/Analyst

New York, New York

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for an IT RCSA Specialist/Analyst for a CONTRACT assignment with one of our premier Financial Services clients in lower Manhattan, NYC. He or she will need to in the office 2 days/week. This role is critical in strengthening the firm's Risk & Control Self-Assessment (RCSA) program, which includes completing analysis and assessment of inherent and residual risk within key Technology areas. The ideal candidate will possess Deep technical kn

Contract

USD 70.00 - 78.00 per hour

IT Service Specialist I

The Bronx, New York

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Today

Full-time

IT Risk Management Senior Analyst

Hoboken, New Jersey

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11d ago

IT RISK MANAGEMENT SENIOR ANALYST WHAT IS THE OPPORTUNITY? "The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and analytic techniques to create recommendations and directions for cyber risk mitigation in a complex technical environment. Focus areas of IT Control assessment by the ITRM Security Senior Analyst includes fit for purpose review and challenges and process/risk/control (PRC) reviews to evaluate and overall control program effectiveness in mitiga

Full-time

USD 92,114.00 - 156,880.00 per year

IT Business Lead Analyst

Remote or Jersey City, New Jersey

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Today

Citibank, N.A. seeks an IT Business Lead Analyst for its Jersey City, New Jersey location. Duties: Address data quality concerns and issues associated with the North American (NAM) products. Work in partnership with different business and functions to execute Consent Orders from the regulators, meticulously adhering to the Data Operating Model (DOM) in implementing and validating the right measures. Use domain knowledge in banking with focus on mortgages, personal loans, credit cards, and depos

Full-time

USD 180,900.00 - 205,000.00 per year

IT Support Analyst

New York, New York

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Today

We are looking for an IT support analyst to join our IT department to support end-users in resolving technical problems. The responsibilities of the IT support analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. A successful candidate will be able to provide exceptional customer service and perform user administrative responsibilities efficiently. Ultimately, the IT support analyst will be able to display ex

Contract, Third Party

DOE

IT Service Desk Professional I

Remote or Hybrid in Malvern, Pennsylvania

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3d ago

Job Title: IT Service Desk Professional I Location: Malvern, PA / Remote Duration: 6+ months (Possibility for extensions) No. of positions: 5 Duties: We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for other teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that

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Third Party, Contract

$20 - $23

IT Knowledge Management Analyst

Hybrid in New York, New York

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13d ago

SUMMARY: The primary responsibility of the IT Knowledge Management Analyst is to help the Firm get the most out of its Knowledge Management (KM) systems by working directly with legal, paralegal, and IT staff. The IT KM Analyst will acquire an advanced technical understanding of the Firm s KM systems and awareness of how they are used in order to address data integrity issues, assist with reporting and information governance and provide tier II support. ESSENTIAL DUTIES AND RESPONSIBILITIES: Loo

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Full-time

$115,000 - $135,000

Director of IT

New York, New York

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Today

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

Full-time

USD 218,450.00 per year

INCIDENT RESPONSE ANALYST - IT SECURITY

Yonkers, New York

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Today

City/State: Yonkers, New York Grant Funded: No Department: MIT - Security Operations Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $98,960.00-$123,700.00 Job Summary: The Incident Response Analyst is responsible for responding to cybersecurity incidents, conducting in-depth malware analysis, and utilizing forensic tools to investigate and mitigate threats. This role involves identifying and analyzing security incidents, determining

Full-time

depending on experience

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