End User Services (EUS) Specialist Role: IT Support Location: Newyork, NY | Number of days onsite-5 Mandatory Areas: L1/L2 support, End User Support, IT Support Key Responsibilities: End User Support & Hardware Lifecycle Provide Level 1 & 2 support for desktops, laptops, mobile devices, printers, and peripherals.Manage IMACD (Install, Move, Add, Change, Dispose) processes and hardware lifecycle including procurement, provisioning, upgrades, and secure disposal.Maintain accurate asset inventory