Michigan
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8d ago
Role : Service Desk Analyst Location : Hybrid (Oakland, MI) Description: Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with the Oakland County IT Service Desk. Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution. ITIL certification preferred. Additional Service Center responsibilities duties as required. Environment: CA Service Desk, Microsoft Desktop OS, Mic
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