Remote
•
Today
Customer Support Process Manager Contract Location: San Francisco, CA 100 % Remote Direct Client Key Skills: Customer Support Process ManagementDesigning, optimizing, and managing end-to-end support workflows.Business Process Improvement & ReengineeringUsing tools like SIPOC, Value Stream Mapping, and Six Sigma to improve efficiency and quality.Cross-Functional CollaborationWorking with Product, Engineering, IT, Security, and Customer Success to align support strategies.CRM & Support Tools Exp
Easy Apply
Contract
Depends on Experience