The Technical Support Tier 2 team utilizes critical thinking and acquired product knowledge to provide a world class level of support for Tesla Commercial Charging products. The position is available in the following locations: Bay Area, CA, Austin, TX, Henderson, NV and Buffalo, NY. Responsibilities Remotely troubleshoot complex hardware and operational issues with power conversion systems, computers, cabinets and moreManage group and personal queues of service tickets pending actionCollaborat