Remote or Connecticut
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Today
job summary: Under the direct supervision of a Service Delivery Manager, the Team Lead is responsible for managing day to day operations of a team of 4 service desk analysts. Ensuring the team utilizes the appropriate tools and processes in order to provide world-class customer service and desktop support. This includes up-to-date client policies, client procedures, accurate knowledgebase entries, reporting, and all other job standards and expectations. location: Manchester, Connecticut job ty
Full-time
USD20 - USD21