Florham Park, New Jersey
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Today
Job Scope and Major Responsibilities: Monitor real-time and historical web analytics to detect anomalies, drop-offs, or performance issues in the ordering flow. Monitor existing dashboards and alerts and look for gaps in the user flow or any errors that might be occurring. Collaborate with development, QA, and customer support teams to investigate and resolve site issues. Analyze customer behavior and conversion funnels to identify friction points and recommend UX improvements. Track and report
Easy Apply
Full-time
$80,000 - $100,000