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IT Support Specialist || Technical Support || HelpDesk with Child Welfare exp.

Hybrid in New York, New York

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2d ago

Note: We are the direct prime vendors with the State Of New York. Job Title: IT Support Specialist || Technical Support || HelpDesk with Child Welfare exp. Job ID: HBITS-06-14155 Location: Adam Clayton Powell State Office Building, 163 W 125th Street, 2nd Floor, Room 209, New York, NY 10027 (Onsite) Duration: 30 months Client / Dept.: New York State OCFS Only 5+ Years candidate needed for submissions. Required Documents: Stamped VISA Copy, Passport COPY, DL Copy/ State ID, Bachelor Degree copy &

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Third Party, Contract

Up to $40

Desktop Support Technician

New York, New York

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Today

IDR is excited to announce an opportunity for a talented and bilingual Desktop Support Technician to join one of our esteemed clients in New York City. This role is perfect for a tech-savvy professional who is fluent in Spanish and English, and is adept at providing both in-person and remote support. If you are seeking a dynamic, team-oriented environment within a large organization, we encourage you to apply today! Position Overview & Responsibilities for the Desktop Support Technician: Provid

Full-time

Desktop Support Technician - Local to NY/NJ (Onsite)

New York, New York

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Yesterday

Job Title: Desktop Support Technician Location: New York City, NY Duration: 6+ Months of Contract Requirements: Technical Skills: Proficiency in hardware, software, and networking Device types: Bluebird, Zebra, iOS Toshiba Experience with operating systems: Remedy Zabbix Maquetador - DAM Device Lifecycle: CMDB and Remedy Asset Manager Power BI Knowledge of common software applications (MS Office, Google Workspace). Problem-Solving Skills: Strong analytical and troubleshooting abilities. Ability

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Contract

Depends on Experience

Network Supoort/ Network Technician/ IT Help desk Support/ IT Support

New York, New York

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6d ago

Entry-Level Network Support TechnicianLocation: New York, NY Type:Contract on W2. Summary: Provide first-line network support, assisting with hardware setup, network monitoring, and troubleshooting connectivity issues under supervision. Key Responsibilities: Monitor and support LAN/WAN, VPN, and Wi-Fi issues.Assist with installation/configuration of switches, routers, and firewalls.Log and track incidents via ticketing system.Support senior network staff in upgrades and maintenance.Requirements:

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Contract

Up to $35

Desktop Support/Tech Support

Ridgefield Park, New Jersey

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Today

Idexcel s client is looking for a IT Technical Support to join their team on a Contract basis Job Title: IT Technical Support Location: Ridgefield Park, NJ Duration: 12 Months Contract Job Summary: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Micros

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Contract

Depends on Experience

New York City Desktop Tech L1

Jersey City, New Jersey

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Today

Job#: 2081454 Job Description: Level 1 Desktop Support Technician The Desktop Support Technician - Level 1 is responsible for providing first-level technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop systems. This role involves assisting users with IT-related problems, performing system maintenance, and escalating complex issues as needed. Responsibilities Provide first-level technical support for desktops, laptops, printer

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Full-time

Help Desk Technician

New York, New York

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Today

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of

Full-time

USD 57,000.00 - 62,000.00 per year

New York City Desktop Tech L2

Jersey City, New Jersey

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Today

Job#: 2081451 Job Description: Level 2 Desktop Support Technician The Desktop Support Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for d

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Full-time

IT Technician, Bureau of Childcare

New York, New York

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Today

Company Description Job Description Cyber Security Analyst I-13633 - Open to candidates' who have filed for CYBER SECURITY ANALYST Exam No. 5061, within the filing period From: February 5, 2025, To: February 25, 2025. The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. The nation's leading local health department seeks a Desktop Complianc

Full-time

It Help Desk Technician

Remote or Des Moines, Iowa

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Today

Description In this role the IT HelpDesk technician serves customers by providing product and service information and resolving product and service problems. Providing basic support on the Internal Tool Set. This could include password reset, Web browser support, issue resolution of navigation through the web portal. Experience with working with customers and assisting in the creation of accounts, resetting passwords, following documented processes and procedures. This role will be for support c

Full-time

USD 20.00 - 20.00 per hour

Help Desk Analyst

White Plains, New York

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3d ago

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr

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Full-time

Depends on Experience

Help Desk Technician

Remote or Charlottesville, Virginia

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Today

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a

Full-time

USD 24.00 - 27.00 per hour

Service Desk Technician

Remote or Roanoke, Virginia

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Today

Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing timely and effective technical assistance via phone, email, and ticketing systems. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network-related issues, ensuring minimal disruption to business operations. Key Responsibilities Serve as an escalation point for Level 1 and 2 supp

Full-time

USD 45.00 - 50.00 per hour

IT Support Technician - shifts available: Shift 1 Thurs-Sun; 8am-5pm Shift 2 Mon-Friday: 11:30pm -7:30am - remote but must live in the Southern CA area

Remote or Los Angeles, California

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Today

: IT Support Technician After-Hours IT Support Technician (Tier 1 Remote) We are seeking a reliable and service-oriented After-Hours IT Support Technician to join our operations team in a Tier 1 support capacity. This role focuses on front-line troubleshooting, access requests, and timely response to IT service tickets during off-hours. As part of a broader IT operations team, you ll support users across various systems and ensure basic service continuity overnight and during weekends. Key R

Full-time

54-58K

Network Operations Support Technician

Remote or West Bend, Wisconsin

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Today

Description Our client is looking for a Network Operations Technician to join their NOC team in a 2nd shift capacity. Looking for hybrid around Milwaukee, WI but also open to surrounding cities (Minneapolis, Chicago, etc.) where the candidate is willing to go onsite when needed. Can be fully remote for the right candidate, preferred Midwest. $25-33/hour for right candidate. They will be joining a few other technicians on the team and will be taking escalation calls from the service desk and al

Full-time

USD 25.00 - 33.00 per hour

Certified IT Administrator (LAN/WAN), Level 1

New York, New York

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Today

Company Description Job Description *Applicants must be permanent in the title of Certified IT Administrator (LAN/WAN) or have a permanent comparable civil service title.* The New York City Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in the Information Technology division. This individual will join a team of senior technicians who support 700 users in our locations in Brooklyn and Long Island City. The follow

Full-time

Remote Helpdesk Support Technician (Active Directory)

Remote or Raleigh, North Carolina

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Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Full-time

USD 50,000.00 - 55,000.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Charlotte, North Carolina

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Today

Full-time

USD 50,000.00 - 55,000.00 per year

Desktop Support

New York, New York

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Today

Summary: The Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requests in H

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Contract

$30 - $33

Mac Support Technican

New York, New York

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Today

Summary: The Mac Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requests

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Contract

$30 - $33

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