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Job Title: L2 Tech support - Site MigrationsAssociate need to be citizen of the country and needs to work from customer site (all 5 days a week).?Provide break/fix support for desktops, laptops, and peripherals?Re-image devices and reinstall/configure applications as needed?Troubleshoot Windows OS, hardware, and enterprise applications?Coordinate with third-party vendors for escalations and hardware replacements?Document issues and resolutions in the IT service management system (ServiceNow, Re
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