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West Des Moines, Iowa

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18d ago

Help Desk Specialist I Under the general direction of the ITS Operations Manager, performs Tier 1 (routine help desk support) and some Tier 2 (specialized, mission-critical help desk support) desktop, laptop, operating system, software, telephony, and mobile offices support of City entities (Fire, Police Department, Library and other City departments) and may perform occasional administrative support, account management and purchasing duties for the department. Help Desk Specialist II Under the

Full-time

$60,000 - $80,000

Information Technology Support Specialist / Desktop support/ Helpdesk Support

Fort Madison, Iowa

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5d ago

Information Technology Support Specialist Fort Madison, IA Onsite About the job The Deskside support member should have strong technical knowledge and hands on experience on below technologies: Microsoft Client OS (Win10, 11)Active Directory & it's services, DHCP, DNSPrint and File share servicesHardware Break-fixPatch ManagementDetailed Job Description Possess 5+ years of relevant experience.Experience with Microsoft desktop operating system and Windows application deployment, configuration a

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Contract, Third Party

$20 - $25

Help Desk Tier I/II

Cedar Rapids, Iowa

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Today

Description Enjoy the 4th of July and then start a new role! We are looking for a dedicated Help Desk Tier I/II team member to join our client's team in Cedar Rapids, Iowa. This is a Direct Hire only with advancement opportunities!! The ideal candidate will provide technical support to ensure smooth system functionality and assist users with troubleshooting hardware, software, and network-related issues. This role is a fantastic opportunity to grow your IT skills while delivering exceptional s

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Full-time

USD 40,000.00 - 50,000.00 per year

IT Help Desk Generalist

Des Moines, Iowa

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20d ago

A client of ours in Indianola is seeking an IT Help Desk Generalist to provide front-line support and perform troubleshooting, implementing resolutions to various hardware and software issues. Work model: On-SiteWhat you will do: Provide support for incoming requests to the help desk to ensure courteous, timely, and effective resolution of end-user issues remotely or in personProvision accounts and system setup for new hires, including email, telephone, and multi-factor authentication (MFA) sof

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Contract

Depends on Experience

EPIC EMR Help Desk

Remote

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5d ago

Role : EPIC EMR Help Desk Location: Minneapolis, MN Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Third Party, Contract

Depends on Experience

Epic EMR Help Desk

Remote

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4d ago

Epic EMR Help Desk Remote Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred) IT awareness & Helpdesk tool experience

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Full-time

Depends on Experience

Epic EMR Help Desk

Remote

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5d ago

Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience

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Contract

Depends on Experience

Help Desk Specialist

Remote

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4d ago

Job Title: Help Desk Clearance Required: Active Top Secret with SCI eligibility Position Overview: We are seeking a qualified Help Desk Specialist to provide Tier I & II support for the NS3 program. This role involves technical troubleshooting, service request management, SCIF security operations, and COMSEC support. The specialist will ensure compliance with ITIL standards and Department of Commerce security protocols. Key Responsibilities: Provide Tier I & II technical support (hardware, softw

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Full-time

$180,000+

EMR Help Desk (Epic MyChart)

Remote

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3d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift

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Contract, Third Party

Depends on Experience

Help Desk

Remote or Fort Lauderdale, Florida

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Today

Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting. Responsibilities: Respond to incoming technical support requests and resolve issues promp

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Contract

HelpDesk Analyst 2

Remote or Atlanta, Georgia

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3d ago

Job ID: 766268 Job Title: GA DHS - Help Desk Analyst 2 Location: Remote 47 Trinity Avenue SW | Atlanta, GA 30334 Duration: 12 Months Client: State Of GA DHS The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilitie

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Full-time, Part-time, Third Party, Contract

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Remote

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22d ago

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a

Easy Apply

Part-time

$20 - $21

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Remote

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27d ago

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff

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Third Party, Contract

$40 - $50

Help Desk Support Technician

Remote or Jacksonville, Florida

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Today

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

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Full-time

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

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Today

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

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Full-time

Help Desk Technician

Remote or Charlottesville, Virginia

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Today

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a

Full-time

USD 24.00 - 27.00 per hour

Help Desk Technician

Remote or Arlington, Virginia

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Today

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Full-time

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Remote or Livonia, Michigan

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Today

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Full-time

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Remote or Livonia, Michigan

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Today

Full-time

Client looking for EHR Helpdesk Analyst at Remote

Remote or Durham, North Carolina

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Today

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

Easy Apply

Full-time, Contract, Third Party

$DOE

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