Decatur, Illinois
•
9d ago
Role : Service Desk Engineer Location: Decatur, IL & Erlanger, KY Onsite work Pay range - 15/hr Level-1 support role1 Ticketing Tool Experience working on ticketing tool Manage SLAs, set priorities, and assign tickets to other groups Familiarity with ITSM processes (Incident, Request). 2 Communication Channels 3 Software/Methods for User Communication software or methods do they use to communicate with users 4 End User Computing (EUC) 5 Network Support Troubleshooting Able to describe their expe
Easy Apply
Contract, Third Party
$15 - $20