At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. The Technical Support Representative will be joining our Complementary Solutions - Synergy Technical Support team an

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. We are hiring a Technical Support Representative to join the jhaData Insights Support team. The fast-paced support t

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are enco