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Hybrid in Washington, District of Columbia

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2d ago

Hi All Please find the JD of Service Desk Technician Senior If you have experience in please connect with Role: Service Desk Technician Senior Experience: 10 Years Location: DC Duties & Responsibilities: a. Respond to service requests and service incidents reported by OCFO staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability

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Full-time

Depends on Experience

Service Desk Technician Senior

Hybrid in Washington, District of Columbia

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6d ago

Service Desk Technician Senior Location : Washington, DC(Hybrid position) Duration : 12 Months Contract Interview Types: Webcam Only Job Description The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems. Duties & Resp

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Third Party, Contract

$40 - $50

Service Desk Technician

Adelphi, Maryland

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Today

Job ID: 2507345 Location: ADELPHI, MD, US Date Posted: 2025-07-08 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking Service Desk Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services t

Full-time

USD 40,001.00 - 80,000.00 per year

Tier I.5 Service Desk Agent - TS/SCI

Lorton, Virginia

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Today

Position Title: Service Desk Technician Clearance Level: Active TS/SCI Travel Required: Local Only Work Location: Lorton, VA transitioning to Reston, VA (~End of Year) Position Overview: We're looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you'll go beyond basic troubleshooting by handling more advanced technical issues, supporting cloud-based systems, and escalatin

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Full-time

Service Desk Manager

Adelphi, Maryland

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Today

Job ID: 2507414 Location: ADELPHI, MD, US Date Posted: 2025-07-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterp

Full-time

USD 120,001.00 - 160,000.00 per year

Service Desk Technician Associate

Adelphi, Maryland

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Today

Job ID: 2507343 Location: ADELPHI, MD, US Date Posted: 2025-07-08 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking Service Desk Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services

Full-time

USD 40,001.00 - 80,000.00 per year

Sr. Service Desk Technician with Min 5yrs Exp (Webcam Interview) (HYBRID_Only Local to DC/MD/VA Area)

Washington, District of Columbia

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Today

We are looking for SDT - Senior (Min 5yrs Exp) HYBRID (Webcam interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 15 Months + (annual extensions) Location: Washington DC 20024 Immediate interviews Webcam interviews ONLY Service Desk Technician Senior Hybrid position - will require on-site reporting to OCIO office The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Wi

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Full-time, Third Party, Contract

$DOE

Service Desk Manager

Tysons, Virginia

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Today

Overview The Service Desk Manager is responsible for leading and managing a technical support team that delivers exceptional IT support to users across the organization. This position requires a combination of strong technical expertise, leadership skills, and customer service orientation to ensure timely resolution of IT issues and maintain high service quality. The role involves overseeing daily operations, mentoring staff, implementing processes, and driving continual service improvement ini

Contract

USD 110,000.00 - 140,000.00 per year

Service Desk System Administrator

Newington, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Communication, Technical Training, Troubleshooting Hardware Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Job Description: Seize your opportunity to make a personal impact as a Service Desk System Adm

Full-time

USD 93,500.00 - 126,500.00 per year

Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Alexandria, Virginia

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Today

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks

Full-time

Service Desk Lead

Arlington, Virginia

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Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

Service Desk Technician

Washington, District of Columbia

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Today

The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the OCFO and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems. Duties & Responsibilities: a. Respond to service requests and service incidents reported by OCFO staff via phone, email, or web portal. Ensure information is

Easy Apply

Contract, Third Party

Depends on Experience

Service Desk Technician

Washington, District of Columbia

•

Today

Duties & Responsibilities: a. Respond to service requests and service incidents reported by staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts

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Third Party, Contract

Depends on Experience

Service Desk Technician-- Local to DMV only

Washington, District of Columbia

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5d ago

One of our clients is looking for the position of Service Desk Technician based on following skills: Hybrid position - will require on-site reporting to OCIO office The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the OCFO and its vendors. This position serves as the first point of contact for troubleshooting hardware and software pr

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Contract, Third Party

Depends on Experience

Service Desk Analyst

Maryland

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Today

We're seeking a Service Desk Analyst to provide phone support for end users, primarily based in the U.S. This role involves handling inbound requests via phone, email, and chat, ranging from simple password resets to mid-level troubleshooting. Key Responsibilities: Respond to and resolve technical issues using ServiceNow, Ivanti, or similar ticketing tools.Support remote users, including those working from home.Troubleshoot Windows OS, Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams),

Full-time

USD 18.00 - 20.00 per hour

Service Desk I

Vienna, Virginia

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Today

Job#: 2070498 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

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Full-time

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Remote or Hybrid in Washington, District of Columbia

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2d ago

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

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Contract

Depends on Experience

TOC Service Desk Agent

Arlington, Virginia

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Today

Job#: 2060844 Job Description: Apex Systems is seeking multiple Service Desk Agents to join our team in Arlington, Virginia. Please see below for more details: The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the Department of Homela

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Full-time

USD 70,000.00 per year

Tier 1 Service Desk Analyst

Washington, District of Columbia

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Today

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment.. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and

Full-time

USD 47,000.00 - 58,000.00 per year

Tier 2 Service Desk Analyst

Washington, District of Columbia

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Today

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issues

Full-time

USD 57,000.00 - 67,000.00 per year

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